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Why choose us

Our team of experienced physiotherapists are passionate about empowering you through your pathway from injury to wellness.

Our Philosophy

Move better. Perform better. Live better.

Ponsonby Physiotherapy have been in business for over 25 years and right from the beginning, our passion has been to provide the best possible treatment for our patients. We believe treating the person, rather than just the condition, is paramount.

Our caring, friendly and professional team will guide you, with treatment and management, to move from injury, to performance and wellness.

We are experts in manual therapy and acupuncture, in strength, conditioning and pilates exercise therapies. Our holistic approach enables us to accurately diagnose any injury, treat symptoms and implement strategies to prevent recurrence.

We also maintain ongoing communication with your doctor, referrer or alternative health provider to ensure we achieve the best result for you.

Our team

All of our physiotherapists are highly experienced, with post graduate qualifications. On top of that, they commit to ongoing education every year so we can offer you the most up-to-date treatment and care for a wide variety of injuries. Each physiotherapist has an area of particular interest so we can offer you specialised treatment when you need it.

When you come to us for treatment, you not only get the skill and experience of your individual physiotherapist, you get the combined experience of the entire team who work together,  in order to achieve a full recovery for you.

Toni Strong ( Physiotherapist - partner )

Having experience as an elite athlete herself (Toni represented NZ in cycling in the 2006 Melbourne Commonwealth Games), Toni has a great empathy for the injured athlete as well as the everyday pains and strains she sees. Since her graduation in 1997 she has completed a Post Graduate Diploma in Sports Medicine from Otago University, the PAANZ Introductory Acupuncture course as well as completing Level 1, 2 and Pre and post-natal APPI Pilates courses, all which help her to provide up to date treatment to ensure your recovery is as quick as possible.

Toni has a keen interest in Sports Biomechanics, particularly in cycling and running, and will combine an understanding of the biomechanics affecting your injury in combination with manual therapy and muscle balance to improve your general wellbeing. She is also certified as a Pinc Cancer Rehabilitation physiotherapist. Toni understands effective communication with your GP and/or specialist can be key to analysing and treating your problem.

What’s the best thing about being a Physio?  “Helping and empowering people to get through their injuries or pain problems, being able to encourage them to be as active as they can and helping them reach their goals, however big or small they are.”

Interests & Hobbies:  Toni has a special interest in cycling injuries, bike set-ups/technique and coaching tips. As well as running injuries and helping to prevent injuries through biomechanical assessments and running technique.

Further Qualifications:  Post Graduate Diploma in Sports Medicine, Trish Wisbey-Roth Bike & Running Assessment, Athlete Life Coaching and courses in Strength and Conditioning. Pinc Cancer Rehabilitation Therapist, APPI Pilates Mat Work Level 1&2, Pre and Post-Natal. PAANZ Introductory Dry Needling & Acupuncture.

Fiona Wilson ( physiotherapist )

Fiona graduated from Otago University in 1998 with a Bachelor of Physiotherapy. She then went on to complete a Post Graduate Diploma in Sports medicine in 2001 and a Certificate in Manual Therapy in 2002. Fiona has also continued to develop her skills in the area of biomechanics, muscle balance and pilates. Over 12 years, Fiona has worked in a diverse range of clinics treating a variety of conditions. She returned to New Zealand in 2011 after four years of working in Harley Street, London at a clinic specialising in sports and spinal injuries and rehabilitation.

Fiona has also worked as a physiotherapist for various sporting codes, ranging from Rugby league, netball, softball to the Xterra triathlon team who competed at the World Championships. She is herself a keen athlete and enjoys competing in triathlons, off road running, mountain biking, skiing, windsurfing and sailing. Fiona has a special interest in endurance athletes and the biomechanics and posture of athletes during sport.

Fiona has also completed her Pilates qualification through the Austrailan Physiotherapy and Pilates Institute (APPI) and enjoys teaching regular pilates classes at the clinic.

Max Jackson ( Physiotherapist )

Max graduated in 2008 with a Bachelor of Science with Honours in Physiotherapy. Graduating from Salford University in England, Max gained a wealth of experience working in hospitals and private clinics in the UK before moving to New Zealand and joining Ponsonby Physio in early 2017. Max treats a diverse range of patients, conditions and injuries – from musculoskeletal and sports injuries, to pre-and post-operative orthopaedic surgeries, fractures, chronic pain, muscle imbalance, occupational injuries and more.

Max is a highly experienced musculoskeletal physiotherapist who utilises a wide range of physiotherapy treatments to help his patients on their road to recovery. With a passion for exercise therapy and Strength and Conditioning, Max can design and implement exercise programmes to help rehabilitate and improve the performance of his patients. He is qualified in performing Functional Movement Screens which allow him to assess his client’s movement and use the screen results to guide his decisions for corrective exercise programming and design.

Max added to his already extensive suite of post graduate qualifications, by becoming a Steel Cancer Rehabilitation Certified Physiotherapist in late 2019.

What’s the best thing about being a Physio?  “Meeting, and working with, a wide range of people and learning about their story. Helping people to recover from injury, return to meaningful activities, improve their quality of life and reduce the risk of re-injury. It’s very rewarding for me as a therapist to watch a patient’s journey as they progress from injury back to full fitness.”

Hobbies & Interests: Travelling, learning to play the guitar and keeping fit with weightlifting, running, squash, football, paddle boarding, mountain biking and golf.

Further Qualifications:  AACP Foundation Acupuncture & Dry Needling, APPI level 1 Pilates, Mulligan’s Manual Therapy level 1, ASCA Level 1 Strength and Conditioning, McKenzie Institute – The Lumbar Spine Mechanical Diagnosis & Therapy, Pinc & Steel –  Steel Cancer Rehabilitation Physiotherapist Certification, Functional Movement Systems – Functional Movement Screen Level 1 & 2.

Laura Quinn ( Physiotherapist - partner )

Laura has spent the last 12 years polishing her skills as a musculoskeletal physiotherapist and has worked in private practice in New Zealand, Australia and the UK. During this time, she has developed special interests in spinal and pelvic dysfunction, biomechanical imbalances, and sporting injuries.  Laura feels taking time for a thorough assessment is important for an accurate diagnosis. She then uses a holistic approach including a variety of treatment modalities – breathing retraining, body awareness, core and postural strengthening through pilates rehabilitation, acupuncture & dry needling techniques, and manual therapy techniques.

Laura is a qualified PINC cancer rehabilitation therapist and this is a part of her job that she is extremely passionate about.

What’s the best thing about being a Physio?  “I love to educate, instil confidence and motivate my patients to live their best lives. Whether it be to get through their day pain-free, understand the cause of their injury or have the skills to prevent reoccurrence, or complete their first triathlon. There’s no better feeling than seeing someone achieve a goal they have been working so hard for.”

Hobbies & Interests:  Travel, outdoor adventures, photography, the beach & summer, keeping fit with running, yoga, paddle boarding & swimming, nature, and socialising with family and friends.

Further Qualifications:  Post Graduate Papers in Musculoskeletal Physiotherapy (Breathing Mechanics) 2017; APPI Pilates Level 1, 2 & 3 (Qualified 2016) and AACP Western Acupuncture and Dry Needling (2013), PINC Cancer Rehabilitation Therapist (2017).

Martina Phillips ( Physiotherapist )

Martina is a pro at establishing a specific diagnosis by thorough examination in both a patient’s story and physical examination. She ensures each patient understands what to expect with the progression of a condition. Martina applies the best evidence-based practice for management and rehabilitation. Her main background is in sport, though she has also worked in hospitals, nursing homes and out in the community.

What’s the best thing about being a Physio?  “The best thing about being a Physio is helping to facilitate and empower people into the management of their condition or injury. And hilarious conversations of course!”

Hobbies & Interests:  Netball, basketball, yoga, art, travelling and saving the kakapos.

Caroline Richards ( Physiotherapist )

Caroline graduated as a Physiotherapist in 2013 from the University of the Witwatersrand, South Africa. After spending a year working in rural clinics within South Africa she decided to take the opportunity to follow a long-time dream of travelling around the world, learning more about different cultures. She returned to South Africa and full-time private physiotherapy practice in 2016. Since then she has been working mainly in the field of musculoskeletal physiotherapy, but has also gained experience working with children with various disabilities.

Caroline has completed numerous postgrad courses including dry needling, motor control, muscle activation and pain management courses. In 2017 she completed a postgraduate qualification in orthopaedic physiotherapy.

What’s the best thing about being a Physio?  “Getting to know my patients or the smile of triumph from a child when they have managed to do something challenging. I believe it is important to listen to and get to know each person individually and plan their physiotherapy management accordingly.”

Hobbies & Interests:  Caroline enjoys a very active lifestyle – running, cycling, swimming, volleyball, rowing, dancing, surfing and horse riding. This drives a keen interest in the treatment and rehabilitation of sports related injuries and general pain management in adults, as well as children.

Kendal de Besten ( physiotherapist )

Kendal grew up in Raglan, moving to Auckland to study physiotherapy. She graduated from Auckland University of Technology (AUT) in 2016.

Since then Kendal has built and established her experience as a musculoskeletal physiotherapist, with sports injuries being her primary focus and interest. Kendal enjoys the strengthening and rehabilitation side of physiotherapy, creating a plan for patients to return to full function, and also reducing the risk of further injury.

What’s the best thing about being a Physio?  “The best part of physiotherapy is helping people. It’s awesome seeing a patient improve injury wise, but also watch them develop knowledge about their injury and achieve their goals.”

Hobbies and Interests:  Kendal loves anything outdoors. In her weekends she tries to get in the water, or head out hiking up mountains as much as possible! She enjoys running and is trying to improve her mountain biking and surfing skills.

Mia Zackowski ( Massage Therapist )

Mia has been working as a massage therapist since 2004. She trained in Ithaca, New York at The Finger Lakes School of Massage and has helped people feel better in the USA, England, and New Zealand ever since.

She has a special interest in helping people manage chronic pain, jaw discomfort, diaphragm and breathing troubles, stability issues, and migraines.

Mia blends a number of specialist massage techniques in each treatment to create the ultimate balance between actual results you can feel combined with a wonderful massage experience. She works closely with her clients on an individual basis to figure out what they need and what will work best for them and their lifestyle.

Kay Summerhayes ( Reception )

Kay is the friendly face on our reception during the week. She has worked in the industry for 3 years, so has plenty of experience maneuvering schedules to fit in optimal appointment times for our patients. Outside of work Kay likes to keep active by walking, biking, doing yoga and getting out on the boat – that’s when she’s not spending time with family.
She will always give you a warm welcome when you arrive.

Jan McEwen ( Reception )

Jan started with Ponsonby Physiotherapy in 1986 and is one of our fantastic reception team!  She loves seeing all the families still coming into the clinic, and watching their children growing up over the years that she has been a part of Ponsonby Physiotherapy.

Hobbies & Interests:  Include a love of travelling, socialising with friends, reading and fishing. Jan also belongs to a number of local clubs and enjoys getting involved on committees to help the community.

Stella Callaghan ( Reception )

Stella is another friendly face when you walk into reception! As a 2nd year Physio student at AUT, Stella is currently working part time here at Ponsonby Physio. She’s thriving on all the opportunities to get involved at the clinic and this compliments her University work well. Stella has been with Ponsonby Physiotherapy since April 2019.

What’s the best part of being a Physio (in training)?  “I feel super lucky to be part of such a passionate and awesome team of physiotherapists! And I love helping people and working with others to achieve an end goal.”

Hobbies & Interests: Stella enjoys exercise and being active. She used to race competitively in cycling before starting her physiotherapy degree and remains a strong cyclist, keen to get back into competitive racing after graduation.

Caroline web profile
Physio Kendal Bio
Jan website profile
Stella website profile

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