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Why choose us

Our team of experienced physiotherapists are passionate about empowering you through your pathway from injury to wellness.

Our Philosophy

Move better. Perform better. Live better.

Ponsonby Physiotherapy have been in business for over 25 years. We’re one of the oldest clinics in Ponsonby and right from the beginning, our passion has been to provide the best possible treatment for our patients. We believe treating the person, rather than just the condition, is paramount.

Our caring, friendly and professional team will guide you, with treatment and management, to move from injury, to performance and wellness. We are experts in manual therapy and acupuncture, in strength, conditioning and pilates exercise therapies. Our holistic approach enables us to accurately diagnose any injury, treat symptoms and implement strategies to prevent recurrence.

We also maintain ongoing communication with your doctor, referrer or alternative health provider to ensure we achieve the best result for you.

Our team

All of our physiotherapists are highly experienced, with post graduate qualifications. On top of that, they commit to ongoing education so we can offer you the most up-to-date treatment and care. When you come to us for treatment, you not only get the skill and experience of your individual physiotherapist, you get the combined experience of the entire team who work together,  in order to achieve a full recovery for you.

Toni Strong ( Physiotherapist - partner )

Having experience as an elite athlete herself (Toni represented NZ in cycling in the 2006 Melbourne Commonwealth Games), Toni has a great empathy for the injured athlete as well as the everyday pains and strains she sees. Since her graduation in 1997 she has completed a Post Graduate Diploma in Sports Medicine from Otago University, the PAANZ Introductory Acupuncture course as well as completing Level 1, 2 and Pre and post-natal APPI Pilates courses, all which help her to provide up to date treatment to ensure your recovery is as quick as possible.

Toni has a keen interest in Sports Biomechanics, particularly in cycling and running, and will combine an understanding of the biomechanics affecting your injury in combination with manual therapy and muscle balance to improve your general wellbeing. She is also certified as a Pinc Cancer Rehabilitation physiotherapist. Toni understands effective communication with your GP and/or specialist can be key to analysing and treating your problem.

What’s the best thing about being a Physio?  “Helping and empowering people to get through their injuries or pain problems, being able to encourage them to be as active as they can and helping them reach their goals, however big or small they are.”

Hobbies & Interests:  Toni has a special interest in cycling injuries, bike set-ups/technique and coaching tips. As well as running injuries and helping to prevent injuries through biomechanical assessments and running technique.

Further Qualifications:  Post Graduate Diploma in Sports Medicine, Trish Wisbey-Roth Bike & Running Assessment, Athlete Life Coaching and courses in Strength and Conditioning. Pinc Cancer Rehabilitation Therapist, APPI Pilates Mat Work Level 1&2, Pre and Post-Natal. PAANZ Introductory Dry Needling & Acupuncture.


Max Jackson ( Physiotherapist )

Max graduated in 2008 with a Bachelor of Science with Honours in Physiotherapy. Graduating from Salford University in England, Max gained a wealth of experience working in hospitals and private clinics in the UK before moving to New Zealand and joining Ponsonby Physio in early 2017. Max treats a diverse range of patients, conditions and injuries – from musculoskeletal and sports injuries, to pre-and post-operative orthopaedic surgeries, fractures, chronic pain, muscle imbalance, occupational injuries and more.

Max is a highly experienced musculoskeletal physiotherapist who utilises a wide range of physiotherapy treatments to help his patients on their road to recovery. With a passion for exercise therapy and Strength and Conditioning, Max can design and implement exercise programmes to help rehabilitate and improve the performance of his patients. He is qualified in performing Functional Movement Screens which allow him to assess his client’s movement and use the screen results to guide his decisions for corrective exercise programming and design.

Max added to his already extensive suite of post graduate qualifications, by becoming a Steel Cancer Rehabilitation Certified Physiotherapist in late 2019.

What’s the best thing about being a Physio?  “Meeting, and working with, a wide range of people and learning about their story. Helping people to recover from injury, return to meaningful activities, improve their quality of life and reduce the risk of re-injury. It’s very rewarding for me as a therapist to watch a patient’s journey as they progress from injury back to full fitness.”

Hobbies & Interests: Travelling, learning to play the guitar and keeping fit with weightlifting, running, squash, football, paddle boarding, mountain biking and golf.

Further Qualifications:  AACP Foundation Acupuncture & Dry Needling, APPI level 1 Pilates, Mulligan’s Manual Therapy level 1, ASCA Level 1 Strength and Conditioning, McKenzie Institute – The Lumbar Spine Mechanical Diagnosis & Therapy, Pinc & Steel –  Steel Cancer Rehabilitation Physiotherapist Certification, Functional Movement Systems – Functional Movement Screen Level 1 & 2.


Laura Quinn ( Physiotherapist - partner )

Laura has spent the last 13 years polishing her skills as a musculoskeletal physiotherapist and has worked in private practice in New Zealand, Australia and the UK. During this time, she has developed special interests in spinal and pelvic dysfunction, biomechanical imbalances, and sporting injuries.  Laura feels taking time for a thorough assessment is important for an accurate diagnosis. She then uses a holistic approach including a variety of treatment modalities – breathing retraining, body awareness, core and postural strengthening through pilates rehabilitation, acupuncture & dry needling techniques, and manual therapy techniques.

Laura is a qualified PINC cancer rehabilitation therapist and this is a part of her job that she is extremely passionate about.

What’s the best thing about being a Physio?  “I love to educate, instil confidence and motivate my patients to live their best lives. Whether it be to get through their day pain-free, understand the cause of their injury or have the skills to prevent reoccurrence, or complete their first triathlon. There’s no better feeling than seeing someone achieve a goal they have been working so hard for.”

Hobbies & Interests:  Travel, outdoor adventures, photography, the beach & summer, keeping fit with running, yoga, paddle boarding & swimming, nature, and socialising with family and friends.

Further Qualifications:  Post Graduate Papers in Musculoskeletal Physiotherapy (Breathing Mechanics) 2017; APPI Pilates Level 1, 2 & 3 (Qualified 2016) and AACP Western Acupuncture and Dry Needling (2013), PINC Cancer Rehabilitation Therapist (2017).


Liam Kane ( Physiotherapist )

Physiotherapist Liam completed his training at Auckland University of Technology. Prior to becoming a physiotherapist Liam also studied science, completing a Bachelor of Biomedical Science in Dunedin. He has a keen interest in rehabilitation of sports injuries using exercise prescription and is focused on how a person’s daily life can impact their injury.

What’s the best thing about being a Physio?  “I love meeting new people through my work. Knowing that I’ve helped reduce someone’s pain and improved their life a little bit is incredibly fulfilling.”

Interests & Hobbies:  Outside of the clinic, Liam is a passionate runner and triathlete, having competed in several Ironman events and provided post-race massage at a number of running events.


Caroline Richards ( Physiotherapist )

Caroline graduated as a Physiotherapist in 2013 from the University of the Witwatersrand, South Africa. After spending a year working in rural clinics within South Africa she decided to take the opportunity to follow a long-time dream of travelling around the world, learning more about different cultures. She returned to South Africa and full-time private physiotherapy practice in 2016. Since then she has been working mainly in the field of musculoskeletal physiotherapy, but has also gained experience working with children with various disabilities.

Caroline has completed numerous postgrad courses including dry needling, motor control, muscle activation and pain management courses. In 2017 she completed a postgraduate qualification in orthopaedic physiotherapy.

What’s the best thing about being a Physio?  “Getting to know my patients or the smile of triumph from a child when they have managed to do something challenging. I believe it is important to listen to and get to know each person individually and plan their physiotherapy management accordingly.”

Hobbies & Interests:  Caroline enjoys a very active lifestyle – running, cycling, swimming, volleyball, rowing, dancing, surfing and horse riding. This drives a keen interest in the treatment and rehabilitation of sports related injuries and general pain management in adults, as well as children.


Sarah Lynch ( Physiotherapist )

Physiotherapist Sarah has a keen interest in exercise based rehabilitation and providing holistic treatment that allows and promotes long term management of injuries. Outside of physiotherapy Sarah enjoys being highly active. She has experienced a few injuries herself, recently undergoing her fourth ACL reconstruction. This gives her a significant appreciation of what her patients go through, an ability to relate and to successfully guide them through their recovery.

What’s the best thing about being a Physio?  “Over the years of being a patient I realised how interested I was in physiotherapy. Being able to help people and make a difference in someone’s life is so rewarding. ”

Hobbies & Interests: Getting outdoors, especially in the summer, exploring areas outside of the city and more recently getting into hiking. Sarah loves being active, playing anything sport related, as well as spending time with friends and family.


Melissa Opperman ( Physiotherapist )

Melissa has over 8 years of clinical experience working across multiple domains of physiotherapy and different clinical areas since graduating at the University of Stellenbosch in 2013.  She has worked in acute hospital settings, in private clinics and attended courses and training including the management of neck pain and headaches.

Over the last 4 years, since moving to New Zealand in 2018, she has progressed her interest and expertise within the concussion field regarding headache management, treatment of neck pain associated with concussion injuries, and more specifically the assessment and treatment of the Vestibular system.

What’s the best thing about being a Physio?  “My passion is working with patients that struggle with headaches, neck pain and dizziness (Vestibular difficulties). I love that I have been able to receive training and experience as a physiotherapist to assist patients that have difficulty with any of those problems to re-engage in their day to day activities. I pride myself on being a holistic therapist, being able to recognize the importance of individualised and targeted treatment, and rehabilitation aimed at the patient’s specific goals.”

Hobbies & Interests:  Outside of work, Melissa is a runner and cyclist, and more recently started to dip her toes into the triathlon world. She also enjoys reading and studying.

Further Qualifications: Cervical Rehabilitation course, Dry Needling level 1 & 2, Cervicogenic headaches and TMJ dysfunction; Concussion training; Vestibular and Oculomotor assessment and Treatment for Post-Concussion Syndrome; Vestibular Rehabilitation – an Introductory course; Advanced Vestibular course; Currently enrolled for Post graduate Diploma in Health Science at AUT.


Mia Zackowski ( Massage Therapist )

Mia has been working as a massage therapist since 2004. She trained in Ithaca, New York at The Finger Lakes School of Massage and has helped people feel better in the USA, England, and New Zealand ever since.

She has a special interest in helping people manage chronic pain, jaw discomfort, diaphragm and breathing troubles, stability issues, and migraines.

Mia blends a number of specialist massage techniques in each treatment to create the ultimate balance between actual results you can feel combined with a wonderful massage experience. She works closely with her clients on an individual basis to figure out what they need and what will work best for them and their lifestyle.


Joan ( Reception )

Joan is one of the friendly faces on our reception when you walk in the door.  She worked in purchasing for many years, before moving to New Zealand about 6 years ago. Since immigrating to NZ Joan has enjoyed taking care of her family, but felt a need for change now the kids are older, and jumped at the chance of getting back to work!

Hobbies & Interests: Joan loves her daily walks, Zumba, hanging out with family and friends, reading/book club, baking and travelling.


Physio Toni
Physio Max
Physio Laura
Physio Liam
Physio Caroline
Physio Sarah

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